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Indymedia Server Outages

national | indymedia ireland | news report

Tuesday March 27, 2007 20:01

by Chekov - 1 of IMC

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In the last few days, some users will have experienced trouble accessing the indymedia website. This was due to a problem with the domain's DNS configuration - the system which turns domain names (indymedia.ie) into computer addresses. We believe that we have now fixed the problem and we apologise for the service interruptions.

Technically, what happened was that our parent nameserver lacked a glue entry for our domain nameservers. This did not pose a problem as our nameservers were using an old reverse DNS name, which refered to a different domain. However, over the weekend, this DNS entry expired and, although we changed our DNS entries to the new hostname of our servers, we lacked a glue entry and so DNS servers were incapable of resolving the circular dependencies (the domain nameservers were on the domain itself).

We have now fixed the problem and we should hopefully not see any such outages again in the future. Due to the nature of DNS, a system that relies heavily on caching, changes can take up to 24 hours to propagate across the network, so it may take some time for some users to be able to view the site again. This propagation delay also makes it very tricky to debug DNS problems.

Our apologies again.

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Comments (8 of 8)

#	Title	Author	Date
1	Any news on changing the time on the clock?	Clockwatcher	Tue Mar 27, 2007 20:20
2	Time is fixed	Chekov	Tue Mar 27, 2007 20:26
3	Glad to have you back	AvTuring	Wed Mar 28, 2007 01:03
4	Nice to See Indymedia Back Up	Kieran O'Sullivan	Wed Mar 28, 2007 10:42
5	Site went down!?!? or is "out" how we say it now?	Bb	Wed Mar 28, 2007 14:10
6	There are still glitches Chekhov old boy....	Ray	Wed Mar 28, 2007 17:01
7	Firefox problem	Chekov	Wed Mar 28, 2007 17:38
8	No problems now!	Ray	Thu Mar 29, 2007 17:28

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