.
"The software is of course a hugely distorted view of the universe. It lets the young man see Israeli atrocities, but not those of Hamas or the Aqsa Brigades. It lets him see American atrocities but not those of Saddam Hussein, Izzedin al-Duri and Abu Musab al-Zarqawi. The software is fatally one-sided. It also exaggerates. The Muslim world is not in danger of being destroyed, least of all by the United States, a warm friend of most Muslim countries. But the software configures a dire crisis, almost apocalyptic, which can only be averted by an ethical hero who is willing to sacrifice himself. The software hides from the convert that he is to become a monster and kill innocents. It tells him he is a noble soldier, and his victims are wicked enemy soldiers, that there are no innocent civilians.
So how do you fight this form of terror? You disrupt the installation of the software in more and more minds. You adopt policies that make the story the software tells implausible. And you reach out to make sure people hear the implausibility.
It is not a war. It is counter-insurgency. Gen. Anthony Zinni tells the story about how he had been away from the Pentagon for a while and then was (as I remember) brought back to give a backgrounder. And a young soldier saluted and said he was there to fight the G-WOT. And Zinni said, "Come again?" The soldier looked puzzled and say, "Why, the Global War on Terror, sir."